Clarify the how-to-use-features-in-Plink question
[u/mdw/putty] / doc / faq.but
1 \A{faq} PuTTY FAQ
2
3 This FAQ is published on the PuTTY web site, and also provided as an
4 appendix in the manual.
5
6 \H{faq-support} Features supported in PuTTY
7
8 In general, if you want to know if PuTTY supports a particular
9 feature, you should look for it on the
10 \W{http://www.chiark.greenend.org.uk/~sgtatham/putty/}{PuTTY web site}.
11 In particular:
12
13 \b try the
14 \W{http://www.chiark.greenend.org.uk/~sgtatham/putty/changes.html}{changes
15 page}, and see if you can find the feature on there. If a feature is
16 listed there, it's been implemented. If it's listed as a change made
17 \e{since} the latest version, it should be available in the
18 development snapshots, in which case testing will be very welcome.
19
20 \b try the
21 \W{http://www.chiark.greenend.org.uk/~sgtatham/putty/wishlist.html}{Wishlist
22 page}, and see if you can find the feature there. If it's on there,
23 it probably \e{hasn't} been implemented.
24
25 \S{faq-ssh2} Does PuTTY support SSH v2?
26
27 Yes. SSH v2 support has been available in PuTTY since version 0.50.
28 However, currently the \e{default} SSH protocol is v1; to select SSH
29 v2 if your server supports both, go to the SSH panel and change the
30 \e{Preferred SSH protocol version} option.
31
32 Public key authentication (both RSA and DSA) in SSH v2 has been
33 added since version 0.51.
34
35 \S{faq-ssh2-keyfmt} Does PuTTY support reading OpenSSH or
36 \cw{ssh.com} SSHv2 private key files?
37
38 Not at present. OpenSSH and \cw{ssh.com} have totally different
39 formats for private key files, and neither one is particularly
40 pleasant, so PuTTY has its own. We do plan to write a converter at
41 some stage.
42
43 \S{faq-ssh1} Does PuTTY support SSH v1?
44
45 Yes. SSH 1 support has always been available in PuTTY.
46
47 \S{faq-localecho} Does PuTTY support local echo?
48
49 Yes.
50
51 In version 0.51 and before, local echo cannot be separated from
52 local line editing (where you type a line of text locally, and it is
53 not sent to the server until you press Return, so you have the
54 chance to edit it and correct mistakes \e{before} the server sees
55 it). The two features can be enabled and disabled from the Terminal
56 panel, using the checkbox marked \q{Use local terminal line
57 discipline}. Note that due to a bug in those versions of PuTTY,
58 changing this feature in mid-session will have no effect; you have
59 to enable it \e{before} you open the connection.
60
61 In later versions, local echo and local line editing are separate
62 options, and by default PuTTY will try to determine automatically
63 whether to enable them or not, based on which protocol you have
64 selected and also based on hints from the server. If you have a
65 problem with PuTTY's default choice, you can force each option to be
66 enabled or disabled as you choose. The controls are in the Terminal
67 panel, in the section marked \q{Line discipline options}.
68
69 \S{faq-disksettings} Does PuTTY support storing its settings in a
70 disk file?
71
72 Not at present, although \k{config-file} in the documentation gives
73 a method of achieving the same effect.
74
75 \S{faq-fullscreen} Does PuTTY support full-screen mode, like a DOS
76 box?
77
78 Not in the 0.51 release, but it has been added since then.
79
80 \S{faq-password} Does PuTTY have the ability to remember my password
81 so I don't have to type it every time?
82
83 No, it doesn't.
84
85 Remembering your password is a bad plan for obvious security
86 reasons: anyone who gains access to your machine while you're away
87 from your desk can find out the remembered password, and use it,
88 abuse it or change it.
89
90 In addition, it's not even \e{possible} for PuTTY to automatically
91 send your password in a Telnet session, because Telnet doesn't give
92 the client software any indication of which part of the login
93 process is the password prompt. PuTTY would have to guess, by
94 looking for words like \q{password} in the session data; and if your
95 login program is written in something other than English, this won't
96 work.
97
98 In SSH, remembering your password would be possible in theory, but
99 there doesn't seem to be much point since SSH supports public key
100 authentication, which is more flexible and more secure. See
101 \k{pubkey} in the documentation for a full discussion of public key
102 authentication.
103
104 \S{faq-server} Will you write an SSH server for the PuTTY suite, to
105 go with the client?
106
107 No. The only reason we might want to would be if we could easily
108 re-use existing code and significantly cut down the effort. We don't
109 believe this is the case; there just isn't enough common ground
110 between an SSH client and server to make it worthwhile.
111
112 If someone else wants to use bits of PuTTY in the process of writing
113 a Windows SSH server, they'd be perfectly welcome to of course, but
114 I really can't see it being a lot less effort for us to do that than
115 it would be for us to write a server from the ground up. We don't
116 have time, and we don't have motivation. The code is available if
117 anyone else wants to try it.
118
119 \H{faq-ports} Ports to other operating systems
120
121 The eventual goal is for PuTTY to be a multi-platform program, able
122 to run on at least Windows, MacOS and Unix. Whether this will
123 actually ever happen I have no idea, but it is the plan. A Mac port
124 has been started, but is only half-finished and currently not moving
125 very fast.
126
127 Porting will become easier once PuTTY has a generalised porting
128 layer, drawing a clear line between platform-dependent and
129 platform-independent code. The general intention is for this porting
130 layer to evolve naturally as part of the process of doing the first
131 port. One particularly nasty part of this will be separating the
132 many configuration options into platform-dependent and
133 platform-independent ones; for example, the options controlling when
134 the Windows System menu appears will be pretty much meaningless
135 under X11 or perhaps other windowing systems, whereas Telnet Passive
136 Mode is universal and shouldn't need to be specified once for each
137 platform.
138
139 \S{faq-wince} Will there be a port to Windows CE?
140
141 Probably not in the particularly near future. Despite sharing large
142 parts of the Windows API, in practice WinCE doesn't appear to be
143 significantly easier to port to than a totally different operating
144 system.
145
146 However, PuTTY on portable devices would clearly be a useful thing,
147 so in the long term I hope there will be a WinCE port.
148
149 \S{faq-mac} Will there be a port to the Mac?
150
151 A Mac port was started once and is half-finished, but development
152 has been static for some time and the main PuTTY code has moved on,
153 so it's not clear how quickly development would resume even if
154 developer effort were available.
155
156 \S{faq-unix} Will there be a port to Unix?
157
158 I hope so, if only so that I can have an \cw{xterm}-like program
159 that supports exactly the same terminal emulation as PuTTY. If and
160 when we do do a Unix port, it will have a local-terminal back end so
161 it can be used like an \cw{xterm}, rather than only being usable as
162 a network utility.
163
164 \S{faq-epoc} Will there be a port to EPOC?
165
166 I hope so, but given that ports aren't really progressing very fast
167 even on systems the developers \e{do} already know how to program
168 for, it might be a long time before any of us get round to learning
169 a new system and doing the port for that.
170
171 \H{faq-embedding} Embedding PuTTY in other programs
172
173 \S{faq-dll} Is the SSH or Telnet code available as a DLL?
174
175 No, it isn't. It would take a reasonable amount of rewriting for
176 this to be possible, and since the PuTTY project itself doesn't
177 believe in DLLs (they make installation more error-prone) none of us
178 has taken the time to do it.
179
180 Most of the code cleanup work would be a good thing to happen in
181 general, so if anyone feels like helping, we wouldn't say no.
182
183 \S{faq-vb} Is the SSH or Telnet code available as a Visual Basic
184 component?
185
186 No, it isn't. None of the PuTTY team uses Visual Basic, and none of
187 us has any particular need to make SSH connections from a Visual
188 Basic application. In addition, all the preliminary work to turn it
189 into a DLL would be necessary first; and furthermore, we don't even
190 know how to write VB components.
191
192 If someone offers to do some of this work for us, we might consider
193 it, but unless that happens I can't see VB integration being
194 anywhere other than the very bottom of our priority list.
195
196 \S{faq-ipc} How can I use PuTTY to make an SSH connection from
197 within another program?
198
199 Probably your best bet is to use Plink, the command-line connection
200 tool. If you can start Plink as a second Windows process, and
201 arrange for your primary process to be able to send data to the
202 Plink process, and receive data from it, through pipes, then you
203 should be able to make SSH connections from your program.
204
205 This is what CVS for Windows does, for example.
206
207 \H{faq-details} Details of PuTTY's operation
208
209 \S{faq-term} What terminal type does PuTTY use?
210
211 For most purposes, PuTTY can be considered to be an \cw{xterm}
212 terminal, although full support for some of \cw{xterm}'s features,
213 such as passing mouse actions to the server-side program, is not
214 present in the 0.51 release (but has been added since).
215
216 PuTTY also supports some terminal control sequences not supported by
217 the real \cw{xterm}: notably the Linux console sequences that
218 reconfigure the colour palette, and the title bar control sequences
219 used by \cw{DECterm} (which are different from the \cw{xterm} ones;
220 PuTTY supports both).
221
222 By default, PuTTY announces its terminal type to the server as
223 \c{xterm}. If you have a problem with this, you can reconfigure it
224 to say something else; \c{vt220} might help if you have trouble.
225
226 \S{faq-settings} Where does PuTTY store its data?
227
228 PuTTY stores most of its data (saved sessions, SSH host keys) in the
229 Registry. The precise location is
230
231 \c HKEY_CURRENT_USER\Software\SimonTatham\PuTTY
232
233 and within that area, saved sessions are stored under \c{Sessions}
234 while host keys are stored under \c{SshHostKeys}.
235
236 PuTTY also requires a random number seed file, to improve the
237 unpredictability of randomly chosen data needed as part of the SSH
238 cryptography. This is stored by default in your Windows home
239 directory (\c{%HOMEDRIVE%\\%HOMEPATH%}), or in the actual Windows
240 directory (such as \c{C:\\WINDOWS}) if the home directory doesn't
241 exist, for example if you're using Win95. If you want to change the
242 location of the random number seed file, you can put your chosen
243 pathname in the Registry, at
244
245 \c HKEY_CURRENT_USER\Software\SimonTatham\PuTTY\RandSeedFile
246
247 \H{faq-howto} HOWTO questions
248
249 \S{faq-startmax} How can I make PuTTY start up maximised?
250
251 Create a Windows shortcut to start PuTTY from, and set it as \q{Run
252 Maximized}.
253
254 \S{faq-startsess} How can I create a Windows shortcut to start a
255 particular saved session directly?
256
257 To run a PuTTY session saved under the name \q{\cw{mysession}},
258 create a Windows shortcut that invokes PuTTY with a command line
259 like
260
261 \c \path\name\to\putty.exe @mysession
262
263 \S{faq-startssh} How can I start an SSH session straight from the
264 command line?
265
266 Use the command line \c{putty -ssh host.name}. Alternatively, create
267 a saved session that specifies the SSH protocol, and start the saved
268 session as shown in \k{faq-startsess}.
269
270 \S{faq-cutpaste} How do I copy and paste between PuTTY and other
271 Windows applications?
272
273 Copy and paste works similarly to the X Window System. You use the
274 left mouse button to select text in the PuTTY window. The act of
275 selection \e{automatically} copies the text to the clipboard: there
276 is no need to press Ctrl-Ins or Ctrl-C or anything else. In fact,
277 pressing Ctrl-C will send a Ctrl-C character to the other end of
278 your connection (just like it does the rest of the time), which may
279 have unpleasant effects. The \e{only} thing you need to do, to copy
280 text to the clipboard, is to select it.
281
282 To paste the clipboard contents into a PuTTY window, by default you
283 click the right mouse button. If you have a three-button mouse and
284 are used to X applications, you can configure pasting to be done by
285 the middle button instead, but this is not the default because most
286 Windows users don't have a middle button at all.
287
288 You can also paste by pressing Shift-Ins.
289
290 \S{faq-tunnels} How do I use X forwarding and port forwarding? I
291 can't find the Tunnels panel.
292
293 If you're looking in the 0.51 release or earlier, the Tunnels panel
294 isn't there. It was added in the development snapshots after 0.51,
295 and releases 0.52 and onwards will contain it.
296
297 \S{faq-options} How do I use all PuTTY's features (public keys, port
298 forwarding, SSH v2, etc.) in PSCP, PSFTP and Plink?
299
300 The command-line tools are currently rather short of command line
301 options to enable this sort of thing. However, you can use most of
302 PuTTY's features if you create a PuTTY saved session, and then use
303 the name of the saved session on the command line in place of a
304 hostname. This works for PSCP, PSFTP and Plink (but don't expect
305 port forwarding in the file transfer applications!).
306
307 \S{faq-pscp} How do I use PSCP.EXE? When I double-click it gives me
308 a command prompt window which then closes instantly.
309
310 PSCP is a command-line application, not a GUI application. If you
311 run it without arguments, it will simply print a help message and
312 terminate.
313
314 To use PSCP properly, run it from a Command Prompt window. See
315 \k{pscp} in the documentation for more details.
316
317 \S{faq-pscp-spaces} How do I use PSCP to copy a file whose name has
318 spaces in?
319
320 If PSCP is using the traditional SCP protocol, this is confusing. If
321 you're specifying a file at the local end, you just use one set of
322 quotes as you would normally do:
323
324 \c pscp "local filename with spaces" user@host:
325 \c pscp user@host:myfile "local filename with spaces"
326
327 But if the filename you're specifying is on the \e{remote} side, you
328 have to use backslashes and two sets of quotes:
329
330 \c pscp user@host:"\"remote filename with spaces\"" local_filename
331 \c pscp local_filename user@host:"\"remote filename with spaces\""
332
333 Worse still, in a remote-to-local copy you have to specify the local
334 file name explicitly, otherwise PSCP will complain that they don't
335 match (unless you specified the \c{-unsafe} option). The following
336 command will give an error message:
337
338 \c c:\>pscp user@host:"\"oo er\"" .
339 \c warning: remote host tried to write to a file called 'oo er'
340 \c when we requested a file called '"oo er"'.
341
342 Instead, you need to specify the local file name in full:
343
344 \c c:\>pscp user@host:"\"oo er\"" "oo er"
345
346 If PSCP is using the newer SFTP protocol, none of this is a problem,
347 and all filenames with spaces in are specified using a single pair
348 of quotes in the obvious way:
349
350 \c pscp "local file" user@host:
351 \c pscp user@host:"remote file" .
352
353 \H{faq-trouble} Troubleshooting
354
355 \S{faq-mac} Why do I see \q{Incorrect MAC received on packet}?
356
357 This is due to a bug in old SSH 2 servers distributed by
358 \cw{ssh.com}. Version 2.3.0 and below of their SSH 2 server
359 constructs Message Authentication Codes in the wrong way, and
360 expects the client to construct them in the same wrong way. PuTTY
361 constructs the MACs correctly by default, and hence these old
362 servers will fail to work with it.
363
364 If you are using PuTTY version 0.51 or below, go to the SSH panel
365 and check the box labelled \q{Imitate SSH 2 MAC bug}. This will
366 cause PuTTY to construct its MACs in the same incorrect manner as
367 the buggy servers, so it will be able to work with them.
368
369 Since version 0.51, PuTTY has been enhanced to detect buggy servers
370 automatically (when they announce their version) and enable the
371 workaround without the user needing to ask. Therefore you \e{should}
372 never have to use this option again after 0.52, but it is still
373 provided just in case another buggy server shows up.
374
375 In this context MAC stands for Message Authentication Code. It's a
376 cryptographic term, and it has nothing at all to do with Ethernet
377 MAC (Media Access Control) addresses.
378
379 \S{faq-colours} I clicked on a colour in the Colours panel, and the
380 colour didn't change in my terminal.
381
382 That isn't how you're supposed to use the Colours panel.
383
384 During the course of a session, PuTTY potentially uses \e{all} the
385 colours listed in the Colours panel. It's not a question of using
386 only one of them and you choosing which one; PuTTY will use them
387 \e{all}. The purpose of the Colours panel is to let you adjust the
388 appearance of all the colours. So to change the colour of the
389 cursor, for example, you would select \q{Cursor Colour}, press the
390 \q{Modify} button, and select a new colour from the dialog box that
391 appeared. Similarly, if you want your session to appear in green,
392 you should select \q{Default Foreground} and press \q{Modify}.
393 Clicking on \q{ANSI Green} won't turn your session green; it will
394 only allow you to adjust the \e{shade} of green used when PuTTY is
395 instructed by the server to display green text.
396
397 \S{faq-winsock2} Plink on Windows 95 says it can't find \cw{WS2_32.DLL}.
398
399 Plink requires the extended Windows network library, WinSock version
400 2. This is installed as standard on Windows 98 and above, and on
401 Windows NT, and even on later versions of Windows 95; but early
402 Win95 installations don't have it.
403
404 In order to use Plink on these systems, you will need to download
405 the
406 \W{http://www.microsoft.com/windows95/downloads/contents/wuadmintools/s_wunetworkingtools/w95sockets2/}{WinSock 2 upgrade}:
407
408 \c http://www.microsoft.com/windows95/downloads/contents/wuadmintools/
409 \c s_wunetworkingtools/w95sockets2/
410
411 \S{faq-rekey} My PuTTY sessions close after an hour and tell me
412 \q{Server failed host key check}.
413
414 This is a bug in all versions of PuTTY up to and including 0.51. SSH
415 v2 servers from \cw{ssh.com} will require the key exchange to be
416 repeated one hour after the start of the connection, and PuTTY will
417 get this wrong.
418
419 The bug has been fixed since version 0.51, so upgrading to a later
420 version or snapshot should solve the problem.
421
422 \S{faq-outofmem} After trying to establish an SSH 2 connection,
423 PuTTY says \q{Out of memory} and dies.
424
425 If this happens just while the connection is starting up, this often
426 indicates that for some reason the client and server have failed to
427 establish a session encryption key. Somehow, they have performed
428 calculations that should have given each of them the same key, but
429 have ended up with different keys; so data encrypted by one and
430 decrypted by the other looks like random garbage.
431
432 This causes an \q{out of memory} error because the first encrypted
433 data PuTTY expects to see is the length of an SSH message. Normally
434 this will be something well under 100 bytes. If the decryption has
435 failed, PuTTY will see a completely random length in the region of
436 two \e{gigabytes}, and will try to allocate enough memory to store
437 this non-existent message. This will immediately lead to it thinking
438 it doesn't have enough memory, and panicking.
439
440 If this happens to you, it is quite likely to still be a PuTTY bug
441 and you should report it (although it might be a bug in your SSH
442 server instead); but it doesn't necessarily mean you've actually run
443 out of memory.
444
445 \S{faq-altgr} I can't type characters that require the AltGr key.
446
447 In PuTTY version 0.51, the AltGr key was broken. The bug has been
448 fixed since then.
449
450 \S{faq-idleout} My PuTTY sessions unexpectedly close after they
451 are idle for a while.
452
453 Some types of firewall, and almost any router doing Network Address
454 Translation (NAT, also known as IP masquerading), will forget about
455 a connection through them if the connection does nothing for too
456 long. This will cause the connection to be rudely cut off when
457 contact is resumed.
458
459 You can try to combat this by telling PuTTY to send \e{keepalives}:
460 packets of data which have no effect on the actual session, but
461 which reassure the router or firewall that the network connection is
462 still active and worth remembering about.
463
464 Keepalives don't solve everything, unfortunately; although they
465 cause greater robustness against this sort of router, they can also
466 cause a \e{loss} of robustness against network dropouts. See
467 \k{config-keepalive} in the documentation for more discussion of
468 this.
469
470 \S{faq-timeout} PuTTY's network connections time out too quickly
471 when network connectivity is temporarily lost.
472
473 This is a Windows problem, not a PuTTY problem. The timeout value
474 can't be set on per application or per session basis. To increase
475 the TCP timeout globally, you need to tinker with the Registry.
476
477 On Windows 95, 98 or ME, the registry key you need to change is
478
479 \c HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\
480 \c MSTCP\MaxDataRetries
481
482 (it must be of type DWORD in Win95, or String in Win98/ME).
483
484 On Windows NT or 2000, the registry key is
485
486 \c HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\
487 \c Parameters\TcpMaxDataRetransmissions
488
489 and it must be of type DWORD.
490
491 Set the key's value to something like 10. This will cause Windows to
492 try harder to keep connections alive instead of abandoning them.
493
494 \S{faq-puttyputty} When I \cw{cat} a binary file, I get
495 `PuTTYPuTTYPuTTY' on my command line.
496
497 Don't \cw{cat} binary files, then.
498
499 This is designed behaviour; when PuTTY receives the character
500 Control-E from the remote server, it interprets it as a request to
501 identify itself, and so it sends back the string \q{\cw{PuTTY}} as
502 if that string had been entered at the keyboard. Control-E should
503 only be sent by programs that are prepared to deal with the
504 response. Writing a binary file to your terminal is likely to output
505 many Control-E characters, and cause this behaviour. Don't do it.
506 It's a bad plan.
507
508 \S{faq-puttyputty} When I \cw{cat} a binary file, my window title
509 changes to a nonsense string.
510
511 Don't \cw{cat} binary files, then.
512
513 It is designed behaviour that PuTTY should have the ability to
514 adjust the window title on instructions from the server. Normally
515 the control sequence that does this should only be sent
516 deliberately, by programs that know what they are doing and intend
517 to put meaningful text in the window title. Writing a binary file to
518 your terminal runs the risk of sending the same control sequence by
519 accident, and cause unexpected changes in the window title. Don't do
520 it.
521
522 \S{faq-password} My keyboard stops working once PuTTY displays the
523 password prompt.
524
525 No, it doesn't. PuTTY just doesn't display the password you type, so
526 that someone looking at your screen can't see what it is.
527
528 Unlike the Windows login prompts, PuTTY doesn't display the password
529 as a row of asterisks either. This is so that someone looking at
530 your screen can't even tell how \e{long} your password is, which
531 might be valuable information.
532
533 \H{faq-secure} Security questions
534
535 \S{faq-publicpc} Is it safe for me to download PuTTY and use it on a
536 public PC?
537
538 It depends on whether you trust that PC. If you don't trust the
539 public PC, don't use PuTTY on it, and don't use any other software
540 you plan to type passwords into either. It might be watching your
541 keystrokes, or it might tamper with the PuTTY binary you download.
542 There is \e{no} program safe enough that you can run it on an
543 actively malicious PC and get away with typing passwords into it.
544
545 If you do trust the PC, then it's probably OK to use PuTTY on it
546 (but if you don't trust the network, then the PuTTY download might
547 be tampered with, so it would be better to carry PuTTY with you on a
548 floppy).
549
550 \S{faq-cleanup} What does PuTTY leave on a system? How can I clean
551 up after it?
552
553 PuTTY will leave some Registry entries, and a random seed file, on
554 the PC (see \k{faq-settings}). If you are using PuTTY on a public
555 PC, or somebody else's PC, you might want to clean these up when you
556 leave. You can do that automatically, by running the command
557 \c{putty -cleanup}.
558
559 \S{faq-dsa} How come PuTTY now supports DSA, when the website used
560 to say how insecure it was?
561
562 DSA has a major weakness \e{if badly implemented}: it relies on a
563 random number generator to far too great an extent. If the random
564 number generator produces a number an attacker can predict, the DSA
565 private key is exposed - meaning that the attacker can log in as you
566 on all systems that accept that key.
567
568 The PuTTY policy changed because the developers were informed of
569 ways to implement DSA which do not suffer nearly as badly from this
570 weakness, and indeed which don't need to rely on random numbers at
571 all. For this reason we now believe PuTTY's DSA implementation is
572 probably OK. However, if you have the choice, we still recommend you
573 use RSA instead.
574
575 \H{faq-admin} Administrative questions
576
577 \S{faq-domain} Would you like me to register you a nicer domain name?
578
579 No, thank you. Even if you can find one (most of them seem to have
580 been registered already, by people who didn't ask whether we
581 actually wanted it before they applied), we're happy with the PuTTY
582 web site being exactly where it is. It's not hard to find (just type
583 \q{putty} into \W{http://www.google.com/}{google.com} and we're the
584 first link returned), and we don't believe the administrative hassle
585 of moving the site would be worth the benefit.
586
587 In addition, if we \e{did} want a custom domain name, we would want
588 to run it ourselves, so we knew for certain that it would continue
589 to point where we wanted it, and wouldn't suddenly change or do
590 strange things. Having it registered for us by a third party who we
591 don't even know is not the best way to achieve this.
592
593 \S{faq-webhosting} Would you like free web hosting for the PuTTY web
594 site?
595
596 We already have some, thanks.
597
598 \S{faq-sourceforge} Why don't you move PuTTY to SourceForge?
599
600 Partly, because we don't want to move the web site location (see
601 \k{faq-domain}).
602
603 Also, security reasons. PuTTY is a security product, and as such it
604 is particularly important to guard the code and the web site against
605 unauthorised modifications which might introduce subtle security
606 flaws. Therefore, we prefer that the CVS repository, web site and
607 FTP site remain where they are, under the direct control of system
608 administrators we know and trust personally, rather than being run
609 by a large organisation full of people we've never met and which is
610 known to have had breakins in the past.
611
612 No offence to SourceForge; I think they do a wonderful job. But
613 they're not ideal for everyone, and in particular they're not ideal
614 for us.
615
616 \S{faq-mailinglist1} Why can't I subscribe to the putty-bugs mailing
617 list?
618
619 Because you're not a member of the PuTTY core development team. The
620 putty-bugs mailing list is not a general newsgroup-like discussion
621 forum; it's a contact address for the core developers, and an
622 \e{internal} mailing list for us to discuss things among ourselves.
623 If we opened it up for everybody to subscribe to, it would turn into
624 something more like a newsgroup and we would be completely
625 overwhelmed by the volume of traffic. It's hard enough to keep up
626 with the list as it is.
627
628 \S{faq-mailinglist2} If putty-bugs isn't a general-subscription
629 mailing list, what is?
630
631 There isn't one, that we know of.
632
633 If someone else wants to set up a mailing list for PuTTY users to
634 help each other with common problems, that would be fine with us;
635 but the PuTTY team would almost certainly not have the time to read
636 it, so any questions the list couldn't answer would have to be
637 forwarded on to us by the questioner. In any case, it's probably
638 better to use the established newsgroup \cw{comp.security.ssh} for
639 this purpose.
640
641 \S{faq-donations} How can I donate to PuTTY development?
642
643 Please, \e{please} don't feel you have to. PuTTY is completely free
644 software, and not shareware. We think it's very important that
645 \e{everybody} who wants to use PuTTY should be able to, whether they
646 have any money or not; so the last thing we would want is for a
647 PuTTY user to feel guilty because they haven't paid us any money. If
648 you want to keep your money, please do keep it. We wouldn't dream of
649 asking for any.
650
651 Having said all that, if you still really \e{want} to give us money,
652 we won't argue :-) The easiest way for us to accept donations is if
653 you go to \W{http://www.e-gold.com}\cw{www.e-gold.com}, and deposit
654 your donation in account number 174769. Then send us e-mail to let
655 us know you've done so (otherwise we might not notice for months!).
656
657 Small donations (tens of dollars or tens of euros) will probably be
658 spent on beer or curry, which helps motivate our volunteer team to
659 continue doing this for the world. Larger donations will be spent on
660 something that actually helps development, if we can find anything
661 (perhaps new hardware, or a copy of Windows 2000), but if we can't
662 find anything then we'll just distribute the money among the
663 developers. If you want to be sure your donation is going towards
664 something worthwhile, ask us first. If you don't like these terms,
665 feel perfectly free not to donate. We don't mind.
666
667 \S{faq-pronounce} How do I pronounce PuTTY?
668
669 Exactly like the normal word \q{putty}. Just like the stuff you put
670 on window frames. (One of the reasons it's called PuTTY is because
671 it makes Windows usable. :-)