X-Git-Url: https://git.distorted.org.uk/~mdw/sgt/putty/blobdiff_plain/9dda64599614c85260f2559f6b9688c0e971edb9..c43991d1eefd6af2acfa09a14f75b2fedcd7ad01:/doc/faq.but

diff --git a/doc/faq.but b/doc/faq.but
index 1aa42760..7c42286a 100644
--- a/doc/faq.but
+++ b/doc/faq.but
@@ -1,4 +1,4 @@
-\versionid $Id: faq.but,v 1.25 2002/05/11 16:45:29 simon Exp $
+\versionid $Id: faq.but,v 1.29 2002/05/23 22:02:53 jacob Exp $
 
 \A{faq} PuTTY FAQ
 
@@ -38,9 +38,8 @@ version 0.52.
 \cw{ssh.com} SSHv2 private key files?
 
 Version 0.52 doesn't, but in the latest development snapshots
-PuTTYgen can load OpenSSH private keys. We plan to add an export
-feature so that it can save them as well, and we also plan to
-support the \cw{ssh.com} key format.
+PuTTYgen can load and save both OpenSSH and \cw{ssh.com} private key
+files.
 
 \S{faq-ssh1}{Question} Does PuTTY support SSH v1?
 
@@ -739,6 +738,17 @@ For more details and OpenSSH patches, see
 \W{http://bugzilla.mindrot.org/show_bug.cgi?id=138}{bug 138} in the
 OpenSSH BTS.
 
+\S{faq-ssh2key-ssh1conn}{Question} Why do I see "Couldn't load private
+key from ..."? Why can PuTTYgen load my key but not PuTTY?
+
+It's likely that you've generated an SSH protocol 2 key with PuTTYgen,
+but you're trying to use it in an SSH 1 connection. SSH1 and SSH2 keys
+have different formats, and (at least in 0.52) PuTTY's reporting of a
+key in the wrong format isn't optimal.
+
+To connect using SSH 2 to a server that supports both versions, you
+need to change the configuration from the default (see \k{faq-ssh2}).
+
 \H{faq-secure} Security questions
 
 \S{faq-publicpc}{Question} Is it safe for me to download PuTTY and