X-Git-Url: https://git.distorted.org.uk/~mdw/sgt/putty/blobdiff_plain/1dcc27c844da46d6e635a6feb86102519cb0492f..eecca84d87d0b378a6a0af7f7651d0b9dc1514e9:/doc/feedback.but diff --git a/doc/feedback.but b/doc/feedback.but index 1c2cefbe..a818cba7 100644 --- a/doc/feedback.but +++ b/doc/feedback.but @@ -1,4 +1,4 @@ -\versionid $Id: feedback.but,v 1.11 2003/01/17 13:32:51 jacob Exp $ +\versionid $Id: feedback.but,v 1.15 2003/09/23 10:12:02 jacob Exp $ \A{feedback} Feedback and bug reporting @@ -94,7 +94,7 @@ If you think you have found a bug in PuTTY, your first steps should be: \b Check the -\W{http://www.chiark.greenend.org.uk/~sgtatham/putty/wishlist.html}{Wishlist +\W{http://www.chiark.greenend.org.uk/~sgtatham/putty/wishlist/}{Wishlist page} on the PuTTY website, and see if we already know about the problem. If we do, it is almost certainly not necessary to mail us about it, unless you think you have extra information that might be @@ -133,6 +133,8 @@ delayed and it may not be obvious which version was the latest at the time you sent the message. \b Tell us what version of what OS you are running PuTTY on. +(If you're running on Windows for Alpha, tell us, or we'll assume +you're running on Intel as this is overwhelmingly the case.) \b Tell us what protocol you are connecting with: SSH, Telnet, Rlogin or Raw mode. @@ -189,13 +191,13 @@ If you want to request a new feature in PuTTY, the very first things you should do are: \b Check the -\W{http://www.chiark.greenend.org.uk/~sgtatham/putty/wishlist.html}{Wishlist +\W{http://www.chiark.greenend.org.uk/~sgtatham/putty/wishlist/}{Wishlist page} on the PuTTY website, and see if your feature is already on the list. If it is, it probably won't achieve very much to repeat the request. (But see \k{feedback-feature-priority} if you want to persuade us to give your particular feature higher priority.) -\b Check the +\b Check the Wishlist and \W{http://www.chiark.greenend.org.uk/~sgtatham/putty/changes.html}{Change Log} on the PuTTY website, and see if we have already added your feature in the development snapshots. If it isn't clear, download @@ -281,6 +283,11 @@ a different SSH client and see if it works with that. Please do not report it as a PuTTY bug unless you are really sure it \e{is} a bug in PuTTY. +\b If someone else installed PuTTY for you, or you're using PuTTY on +someone else's computer, try asking them for help first. They're more +likely to understand how they installed it and what they expected you +to use it for than we are. + \b If you have successfully made a connection to your server and now need to know what to type at the server's command prompt, or other details of how to use the server-end software, talk to your server's