X-Git-Url: https://git.distorted.org.uk/u/mdw/putty/blobdiff_plain/ebe9a9565af73f9c3fa1da198f8cd7d9afbe6729..a9c623cacbef2958f2282e5b66314b5e9cee9b62:/doc/feedback.but diff --git a/doc/feedback.but b/doc/feedback.but index 9d14880d..eca35fac 100644 --- a/doc/feedback.but +++ b/doc/feedback.but @@ -1,4 +1,4 @@ -\versionid $Id: feedback.but,v 1.12 2003/01/24 14:12:31 jacob Exp $ +\versionid $Id: feedback.but,v 1.16 2004/02/22 16:52:27 jacob Exp $ \A{feedback} Feedback and bug reporting @@ -132,7 +132,10 @@ just tell us \q{I'm running the latest version}; e-mail can be delayed and it may not be obvious which version was the latest at the time you sent the message. -\b Tell us what version of what OS you are running PuTTY on. +\b PuTTY is a multi-platform application; tell us what version of what +OS you are running PuTTY on. (If you're running on Unix, or Windows +for Alpha, tell us, or we'll assume you're running on Windows for +Intel as this is overwhelmingly the case.) \b Tell us what protocol you are connecting with: SSH, Telnet, Rlogin or Raw mode. @@ -195,7 +198,7 @@ the list. If it is, it probably won't achieve very much to repeat the request. (But see \k{feedback-feature-priority} if you want to persuade us to give your particular feature higher priority.) -\b Check the +\b Check the Wishlist and \W{http://www.chiark.greenend.org.uk/~sgtatham/putty/changes.html}{Change Log} on the PuTTY website, and see if we have already added your feature in the development snapshots. If it isn't clear, download @@ -281,6 +284,11 @@ a different SSH client and see if it works with that. Please do not report it as a PuTTY bug unless you are really sure it \e{is} a bug in PuTTY. +\b If someone else installed PuTTY for you, or you're using PuTTY on +someone else's computer, try asking them for help first. They're more +likely to understand how they installed it and what they expected you +to use it for than we are. + \b If you have successfully made a connection to your server and now need to know what to type at the server's command prompt, or other details of how to use the server-end software, talk to your server's