X-Git-Url: https://git.distorted.org.uk/u/mdw/putty/blobdiff_plain/d54e6946174ffec141f0185a323395e30c258018..3dc431eb084f9a4f64d0b494356eb6b01cc5cbb7:/doc/errors.but diff --git a/doc/errors.but b/doc/errors.but index 66579ef6..b3898ca4 100644 --- a/doc/errors.but +++ b/doc/errors.but @@ -1,4 +1,4 @@ -\versionid $Id: errors.but,v 1.10 2004/09/27 00:23:19 jacob Exp $ +\define{versioniderrors} \versionid $Id$ \C{errors} Common error messages @@ -162,7 +162,9 @@ this user. This is almost certainly not a problem with PuTTY. If you see this type of message, the first thing you should do is check your -\e{server} configuration carefully. Also, read the PuTTY Event Log; +\e{server} configuration carefully. Common errors include having +the wrong permissions or ownership set on the public key or the +user's home directory on the server. Also, read the PuTTY Event Log; the server may have sent diagnostic messages explaining exactly what problem it had with your setup. @@ -244,16 +246,19 @@ of \c{su} do it automatically. \H{errors-connaborted} \q{Network error: Software caused connection abort} -This error occurs when the Windows network code decides that your -network connection is dead. For example, it will happen if you pull -the network cable out of the back of an Ethernet-connected computer, -or if Windows has any other similar reason to believe the entire -network has become unreachable. +This is a generic error produced by the Windows network code when it +decides that your network connection is dead. For example, it might +happen if you pull the network cable out of the back of an +Ethernet-connected computer, or if Windows has any other similar +reason to believe the entire network has become unreachable. We are not aware of any reason why this error might occur that would represent a bug in PuTTY. The problem is between you, your Windows system, your network and the remote system. +Some people have reported that enabling keepalives (see +\k{config-keepalive}) fixes this error for them. + \H{errors-connreset} \q{Network error: Connection reset by peer} This error occurs when the machines at each end of a network