X-Git-Url: https://git.distorted.org.uk/u/mdw/putty/blobdiff_plain/8a6c27512ee11e8102da6dd773250b096d079c1a..2dc6356a02ebe2e5c0428cefc18e64882d85b4a6:/doc/feedback.but diff --git a/doc/feedback.but b/doc/feedback.but index 53872a5c..58240b73 100644 --- a/doc/feedback.but +++ b/doc/feedback.but @@ -1,4 +1,4 @@ -\versionid $Id: feedback.but,v 1.7 2002/08/07 18:08:29 simon Exp $ +\versionid $Id: feedback.but,v 1.9 2002/11/23 11:22:57 jacob Exp $ \A{feedback} Feedback and bug reporting @@ -62,7 +62,9 @@ problem. Please don't do this without checking with us first - we almost never actually need the information in the screen shot. Sending a screen shot of an error box is almost certainly unnecessary when you could just tell us in plain text what the error -was. Sending a full-screen shot is \e{occasionally} useful, but it's +was. (On some versions of Windows, pressing Ctrl-C when the error +box is displayed will copy the text of the message to the clipboard.) +Sending a full-screen shot is \e{occasionally} useful, but it's probably still wise to check whether we need it before sending it. If you \e{must} mail a screen shot, don't send it as a \cw{.BMP} @@ -70,12 +72,10 @@ file. \cw{BMP}s have no compression and they are \e{much} larger than other image formats such as PNG, TIFF and GIF. Convert the file to a properly compressed image format before sending it. -Please don't mail us executables, at all. For security reasons, it -would be really unwise of us to run executables we receive from -unknown people by e-mail, so there's no point sending them to us. At -some point, indeed, we hope to block all incoming e-mail containing -executables, as a defence against the vast numbers of e-mail viruses -we receive every day. +Please don't mail us executables, at all. Our mail server blocks all +incoming e-mail containing executables, as a defence against the +vast numbers of e-mail viruses we receive every day. If you mail us +an executable, it will just bounce. If you have made a tiny modification to the PuTTY code, please send us a \e{patch} to the source code if possible, rather than sending