X-Git-Url: https://git.distorted.org.uk/u/mdw/putty/blobdiff_plain/55881b4f6d86a4e6dca73c5a110f9bcb94aa32b5..c99b88a4be8174265c6a0ce95e1ee9287355fe11:/doc/feedback.but

diff --git a/doc/feedback.but b/doc/feedback.but
index 0f1d0f34..1c2cefbe 100644
--- a/doc/feedback.but
+++ b/doc/feedback.but
@@ -1,4 +1,4 @@
-\versionid $Id: feedback.but,v 1.8 2002/08/12 14:08:55 simon Exp $
+\versionid $Id: feedback.but,v 1.11 2003/01/17 13:32:51 jacob Exp $
 
 \A{feedback} Feedback and bug reporting
 
@@ -34,6 +34,10 @@ you can trust the people on the list to respect that confidence.
 Also, the archives aren't publicly available, so you shouldn't be
 letting yourself in for any spam by sending us mail.
 
+Please use a meaningful subject line on your message.  We get a lot of
+mail, and it's hard to find the message we're looking for if they all
+have subject lines like \q{PuTTY bug}.
+
 \S{feedback-largefiles} Sending large attachments
 
 Since the PuTTY contact address is a mailing list, e-mails larger
@@ -62,7 +66,9 @@ problem. Please don't do this without checking with us first - we
 almost never actually need the information in the screen shot.
 Sending a screen shot of an error box is almost certainly
 unnecessary when you could just tell us in plain text what the error
-was. Sending a full-screen shot is \e{occasionally} useful, but it's
+was. (On some versions of Windows, pressing Ctrl-C when the error
+box is displayed will copy the text of the message to the clipboard.)
+Sending a full-screen shot is \e{occasionally} useful, but it's
 probably still wise to check whether we need it before sending it.
 
 If you \e{must} mail a screen shot, don't send it as a \cw{.BMP}
@@ -235,7 +241,8 @@ on the Wishlist, or we might think you haven't even \e{read} the
 Wishlist). This probably won't have very \e{much} effect; if a huge
 number of people vote for something then it may make a difference,
 but one or two extra votes for a particular feature are unlikely to
-change our priority list immediately. Also, don't expect a reply.
+change our priority list immediately. Offering a new and compelling
+justification might help. Also, don't expect a reply.
 
 \b Offer us money if we do the work sooner rather than later. This
 sometimes works, but not always. The PuTTY team all have full-time